Terms and Conditions

This document outlines the legal terms and conditions governing the kashmiriafashion.it website. By accessing the kashmiriafashion.it website, you acknowledge and agree to adhere to all the stipulations outlined in this declaration. If you do not agree, please refrain from using the website. Access to and utilization of the website is strictly for personal purposes, which include downloading product information, making purchases, viewing pages, and providing information to us. Access and use of the web space designated for KASHMIRIA FASHION DI SEBASTIAN SHIBU, referred to as "KASHMIRIA FASHION," located at http://www.kashmiriafashion.it are subject to the following regulations.

Regulations

KASHMIRIA FASHION disclaims any responsibility for potential discrepancies in color that may arise due to specific configurations or malfunctions of the customer's computer. The images displayed on the kashmiriafashion.it site are the exclusive property of KASHMIRIA FASHION. Any unauthorized use of these images without written consent from KASHMIRIA FASHION will be subject to legal action. KASHMIRIA FASHION serves as the official reseller for all products and brands available for sale on this site. The availability of each item, including color and size, accurately reflects the inventory held by the company, as the website is linked to the warehouses of KASHMIRIA FASHION.

Copyright

KASHMIRIA FASHION holds ownership of the kashmiriafashion.it website and all its content, including but not limited to works, images, photographs, music, graphics, logos, and any other material in any format published on kashmiriafashion.it. The content on the kashmiriafashion.it website is protected by copyright, and any form of copying, modification, or reproduction is prohibited without proper authorization of the KASHMIRIA FASHION Company.

Terms of Sale

Customers wishing to purchase on the kashmiriafashion.it website must first register on the portal. By clicking the order confirmation button, the Customer agrees to accept these Terms of Sale in their entirety and without reservation. Product prices include IVA and are displayed on the respective Product Sheets. While we strive to accurately represent the colors of our products on the Web Store, we cannot guarantee that they will appear exactly as intended.

Payment methods

Visa, Mastercard, Visa Electron, Maestro, V Pay, American Express (Amex), JCB, Bancontact, iDEAL, Satispay, Apple Pay, Google Pay, and Samsung Pay.
Payments are processed immediately, and the information provided will be transmitted securely to the associated banks, ensuring that KASHMIRIA FASHION cannot access this data. All credit/debit card transactions are subject to verification and authorization by the card issuer. If your card issuer declines to authorize the payment, we will not process your order and will not be liable for any delays or delivery failures, nor are we obligated to provide reasons for the refusal. We are also not responsible for any fees charged by the card issuer or the bank processing the payment related to your order.
Once payment is confirmed, KASHMIRIA FASHION will proceed with shipping the order.

Failure to adhere to the obligations outlined in these Terms of Sale may result in cancellation from the portal, depending on the severity of the violation, without prejudice to KASHMIRIA FASHION's right to seek damages through legal means. The information provided on the product sheets is consistent with that supplied by the manufacturers. KASHMIRIA FASHION is committed to ensuring that the information aligns with the product specifications. However, it is important to consider that the digital representation of the product may differ, potentially leading to a discrepancy between the customer's perception and the actual product.

Return and Refund Policy

All products are eligible for a right of return, which the customer can exercise within 14 days from the date of delivery. This right applies to specific products and services as outlined in Article 55 of Legislative Decree 206/2005 (Consumer Code). The code specifies that the right of return cannot be exercised for certain goods and services, including:
  • — Custom-made or personalized items, or those that cannot be returned due to their nature, or are prone to rapid deterioration.
  • — Items lacking the original sales tag.
To initiate the return process, the customer must send an email to info@kashmiriafashion.it , including the order in the subject line. Following this, we will provide a "Return Form" via email, which must be completed and included with the returned items. The customer is responsible for the return shipping costs, and products must be sent back to the address specified in the "Return Form." To qualify for the right of return, items must be shipped within 14 days of delivery and should be properly packaged.
Once the returned product is confirmed to meet the specified criteria, KASHMIRIA FASHION will process the refund using the same payment method that was originally used for the purchase.

Shipping

Shipping is usually processed within one business day and is guaranteed to be completed within two business days from the date of order confirmation, barring any unforeseen circumstances. If the user does not receive their delivery within the specified timeframe, they should report the non-delivery by emailing to info@kashmiriafashion.it KASHMIRIA FASHION will initiate an investigation with the respective carrier. In cases where delivery is not fulfilled, the user will receive a full refund for their order, including shipping fees. If a product delivered does not match the one ordered, KASHMIRIA FASHION commits to providing a replacement product that is identical to the original order, subject to stock availability, or an equivalent product of similar quality and price. For such requests, please email info@kashmiriafashion.it with the Order No. in the subject line. Shipping costs are determined by the order total and delivery location, and these details can be found on the Shipping Policy page. For any disputes, the jurisdiction will be the Court of Milan.

Privacy

KASHMIRIA FASHION prioritizes the protection of your privacy. We are dedicated to safeguarding the sensitive information stored in our records and implement all necessary measures to prevent the disclosure of your data to third parties or the sending of unsolicited commercial communications unless you have explicitly consented to such actions.
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Materials and Care

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Fabric Care Guidelines

Fabric is precious, and we’ve outlined a few tips to help you care for your new purchase.

Pre-wash Recommendation

It’s a good idea to pre-wash any washable natural fibers that will undergo garment washing in the future, as some shrinkage may occur. We suggest pre-washing fabrics in the same way you intend to wash your finished creation, including drying.

Separating Colors

Wash light and bright colors separately, as some may run during the first few washes. These care tips are general guidelines, and variations may apply to specific fabrics. Extra caution should be taken when washing high-contrast prints with highly saturated pigments like red, black, or navy on a light-colored base. These prints are prone to color bleeding and should be cold machine-washed and dried without delay.

Special Fabrics

Certain fabrics, such as satins, sequinned, beaded, coated, or foiled materials, along with specialty weights, styles, and delicate items, may require unique washing instructions

Cotton

  • Machine washable and bleachable (if white).
  • Wash colors separately.
  • Avoid twisting or wringing.
  • Tumble dry on a cool setting or dry in the shade to prevent fading.
  • Use a hot/warm iron on the cotton setting.
  • Dry-cleanable.

Linen/Hemp

  • Gentle machine wash or cool hand wash.
  • Wash colors separately.
  • Avoid twisting or wringing.
  • Tumble dry on a cool setting or dry in the shade to prevent fading.
  • Use a warm/hot iron on the linen setting.
  • Dry-cleanable.

Rayon/Viscose/Triacetate

  • Cool machine wash or hand wash (depending on color/print).
  • Wash colors separately.
  • Avoid twisting or wringing.
  • Dry-cleanable.

Merino Jersey

  • Machine washable on a gentle/wool cycle with wool detergent. Avoid regular detergent to prevent holes.
  • To avoid the formation of holes, avoid using regular detergents.
  • Do not bleach. Do not wring.
  • Tumble dry on a cool setting or lay flat to air dry in the shade.
  • Use the iron on the wool setting.
  • Not suitable for dry cleaning.

Silk

  • Dry-clean only, or hand wash cautiously using a silk-friendly, gentle detergent.
  • If handwashing, wash colors separately and avoid wringing.
  • Drip dry in shade.
  • Do not bleach or tumble dry.
  • Use a warm iron on the silk setting.

Wool

  • Dry-clean only.
  • Use steam for pressing.
  • Brush wool to remove surface soil.

Lyocell/Tencel

  • Cold machine wash.
  • Tumble dry on a low temperature.
  • Use a cool iron.
  • Do not bleach. Dry clean.

Acetate

  • Machine or hand wash in cool water.
  • Wash colors separately.
  • Avoid twisting or wringing.
  • Do not tumble dry.
  • Use a warm iron on the reverse side.
  • Dry-cleanable.

Nylon/Polyester

  • Cold machine wash.
  • Do not bleach.
  • Wash colors separately.
  • Avoid twisting or wringing.
  • Tumble dry on a low temperature.
  • Use a cool iron.
  • Dry-cleanable.

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